Privacy Policy

1. Who we are

Our website address is: https://diogoabreu.studio. Operated by Diogo Abreu, based in Portugal. Contact: [email protected].

2. Data we collect and why

• Orders: When you purchase a print, we collect your name, billing address, shipping address, and email. This is strictly for fulfilling your order, processing shipping, and tax compliance.
• During Checkout: While you visit our site, we track products you’ve viewed (to show them again) and use location data (IP address) to estimate taxes and shipping. We use cookies to keep track of cart contents while you’re browsing.
• Contact Forms: If you reach out via our contact form, we collect your name and email address to respond to your inquiry.
• Analytics: We use cookies to analyze site traffic via Google Analytics (with anonymized IPs) to improve our store offerings.

3. Third-Party Data Sharing

To provide our services, we share specific data with trusted partners:

• Prodigi Group: We share your name and shipping address with our printing partner to produce and deliver your artwork.
• Payments: When processing payments, some of your data will be passed to the respective processor (PayPal, Stripe, or WooPayments), including information required to process or support the payment, such as the purchase total and billing information.
• Tax Compliance & Calculation: We share order details (transaction value, city, and postal code) with WooCommerce Tax (Automattic) to calculate accurate taxes and comply with legal tax obligations.

4. Cookies and Tracking

This website uses cookies to manage your consent preferences and analyze traffic.

• Complianz Privacy Suite: This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.
• Google Analytics: We use Google Analytics with anonymized IPs to understand how visitors interact with the site.
• Functional Cookies: Necessary for the WooCommerce cart and checkout process to function correctly.

5. Who has access to your data

Members of our team (Administrators and Shop Managers) have access to the information you provide us. This includes order information (what was purchased, when, and where it should be sent) and customer information (name, email, and billing/shipping addresses) to help fulfill orders, process refunds, and provide support.

6. How long we retain your data

• Order information: We store order data (name, email, addresses) for a minimum of 5 years to comply with Portuguese tax and accounting laws.
• Communication: Contact form inquiries are kept for as long as necessary to provide customer support.

7. Your Rights

Under the GDPR, you have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Erasure: You can request that we delete your personal data (excluding data we are legally obliged to keep for administrative or legal purposes).
• Correction: You can request to update any incorrect information.

To exercise these rights, please contact us at [email protected].

8. Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website, which may collect data about you according to their own policies.